Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

1. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, practice name, and similar contact details provided when you submit a form or contact us
• Practice information — information about your healthcare practice provided during the consultation or onboarding process
• Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs, collected through standard web analytics tools
• Communications — records of correspondence when you contact us by email, phone, or through our website

2. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and inquiries
• Provide, manage, and improve our revenue cycle management services
• Send service-related communications and updates
• Send informational resources, newsletters, or practice insights you have opted into receiving
• Comply with applicable legal and regulatory obligations
• Improve the functionality and content of our website

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Protected Health Information (PHI)

In the course of providing revenue cycle management services, SPF Revenue Cycle Solutions may receive, access, or process Protected Health Information (PHI) on behalf of our clients. All PHI is handled in strict accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Our use and disclosure of PHI is governed by the Business Associate Agreement (BAA) executed with each client.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist in operating our business (e.g. email platforms, scheduling tools), bound by confidentiality obligations
• Legal compliance — when required by law, regulation, court order, or governmental authority
• Business transfers — in connection with a merger, acquisition, or sale of substantially all assets, with appropriate notice provided

We do not share your information with third parties for advertising or marketing purposes.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect the information we hold against unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You may configure your browser to refuse cookies; however, some features of our website may not function properly without them. We do not use cookies to collect personally identifiable information without your consent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.

9. Your Rights & Choices

You may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to applicable legal obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.